November 7, 2022

Five Reasons Why A Client Portal Will Change Your Recruiting Game Forever

Jan Jedlinski

Co-Founder & CEO, Candidate.ly

What if recruiters could quickly get top candidates in front of the right people at the right time? What if there's a way to accelerate the hiring process while boosting levels of effectiveness and efficiency?

The challenge recruiters confront in the staffing market is unique; they must establish, maintain, and nurture connections in order to be successful. Simultaneously, they must stress speed and precision to maintain winning margins.

Luckily, the most impactful developments in technology result from problem-solving ingenuity. And thanks to the team at Candidate.ly, there is now a modern way to connect with customers, build relationships, and improve productivity: a client portal.

Client portals are a game-changer for the staffing and recruiting industry. By facilitating collaboration, client portals empower the recruitment process on both the hiring and recruiting sides. They serve as a bridge between recruiter, client, and CRM—providing real-time visibility into the applicant selection process.

When using client portals, you know your clients are receiving the most relevant, accurate, and up-to-date information about their candidates. Providing them with a richer understanding of how their candidate process is going and what is happening on a day-to-day basis gives them true confidence in their decision-making, as well as a competitive advantage over other recruiters.

Boosting Recruiter Efficiency

We all know that the recruiting and placement process is equally complex and time-consuming, but streamlining it and making it more efficient will help you get the right candidate in front of the right employer faster. 

That's why a proper client portal can be the one of the most powerful tools in a staffing agency's tech stack. This way, everyone involved has access to everything they need at any given time—from resumes to interviewing schedules and more.

Hiring managers typically have a lot on their plates, yet they must stay informed of the latest developments in their recruitment procedures. As a result, client portals are more than a "nice to have"; they're mission-critical. Here are five key reasons why:

1. Faster Client Feedback

Let's start off with the most significant advantage of a client portal: the ability to get feedback from clients faster than ever before.

That's right! Faster candidate submissions mean faster client feedback—and we all know when it comes to hiring top talent, speed is of the essence. 

Now you can obtain feedback on candidates within hours instead of days or weeks through your client portal. This allows you to get the best talent in front of the hiring manager sooner, which leads to better hires and lower turnover rates for your clients. 

Clients can simply approve or disapprove applicants from the convenience of their computer or mobile device.

2. Easier Process Tracking 

Client portals are a great way to keep everyone on the same page and ensure that there are no surprises or miscommunications down the road.

We've all experienced a stalled hiring process. You've got an open position, but you're not getting the right applicants. You're not sure why, and neither is your client. Or maybe you're the client, and you don't know what's happening with the candidate after they've submitted their application—where do they stand?

Client portals help you and your clients track the hiring process from start to finish. You can easily access all the information from any computer or mobile device, which means that everyone's in the loop and aware of what's going on at all times. 

3. Feature-rich Modernization

Some recruiters today still spend loads of time working on the phone, emailing back and forth with clients, and scheduling meetings.

That's all great—but it can be hard to keep track of what's happening with each candidate, primarily if you have multiple clients at once. You might not know that a particular candidate is still in the interview process or that they've already been hired. And even if you do know what's going on, it might be difficult for your client to know as well!

Another cool feature is that you get live analytics if your client has viewed a list or a candidate and make automatic follow-ups in case they haven’t viewed the list or forgot to give feedback.

Having a user-friendly, feature-rich customer portal modernizes your business—bringing it into the 21st century. Today's businesses are going digital and embracing technology wherever possible to improve their efficiency and streamline workflows across different departments.

Additionally, using cutting-edge technologies impresses clients as well as tech-savvy candidates who expect nothing less.

4. Enhanced Recruiter-Client Communication

In today's world, we need to be able to communicate with clients quickly and effectively. A client portal helps us do just that.

It improves recruiter-client communication by providing a central place where all sides can access the information they need. This helps speed up and simplify hiring, making it easier for everyone involved to get what they need done.

This is particularly beneficial for keeping track of candidate profiles and resumes. With a portal, recruiters can share moment-by-moment information with clients - which means that there's no need for back-and-forth emails or phone calls about candidates' qualifications or availability. 

5. Fully Equipped for Self-service

Nowadays, everyone wants instant gratification - making "self-serve" the official new operating model. Besides making it easier for clients to receive candidate applications, it also allows them to track their hiring process without having to contact anyone at your company or wait until an employee has time to respond back with an update. 

This gives them peace of mind knowing that everything is running smoothly and that they are getting precisely what they want out of this experience as well!

Candidate.ly: A Bullhorn Marketplace Partner

Bullhorn's add-on feature Candidate.ly is the best client portal for staffing necessities on the market.

It cuts down on all the busy work that comes with candidate submissions—making it easy for recruiters and account managers to enter candidate submissions right in Bullhorn. Instead of attaching résumés to emails, you can now share top candidates with clients via a customized link.

Candidate.ly simplifies the process of sharing candidates with clients and streamlines your communication, so you can spend more time finding great talent and less time juggling emails and attachments.

Ready to boost client satisfaction and get more placements? Try Candidate.ly's client portal for Bullhorn today!

Get Candidately for your Bullhorn account today

Instant client feedback

Live analytics

No client login required

The Staffing Technology Report

Insights from 100+ staffing managers and leaders.